Access skills with ease

This course provides learners with an opportunity to understand and practice empowering techniques and suggests processes for aligning empowerment with accountability.

Learners will develop specific skills through interactive and action-based lessons. These include the following key aspects of empowerment and accountability:

1. Setting clear expectations

2. Managing the flow of information

3. Establishing effective controls

4. Phasing empowerment

5. Balancing empowerment and accountability