Course Details
CATEGORY Business Management
COURSE NAME/ID Understanding Organizational Behavior (CPE,CEU) (GB02)
COURSE HOURS 7.0 CPE (0.7 CEU)
OVERVIEW

This course provides aspiring organizational managers and supervisors with a basic understanding of human behavior in an organization, including the relationship between the organization, individuals, and groupings of individuals.

There are significant overlaps between the study of organizational behavior and industrial/organizational psychology; therefore, you will find that references used for this course span over 70 years and current best practices provided in the course have evolved from these works. There are a number of websites that have been cited in this course. Learners are asked to review these as time permits and for future reference as they provide the most current view of evolved best practices provided in this course.

OBJECTIVES

Learners will develop specific skills through interactive and action-based lessons. These include:

  • Understanding individual, group, team, and cultural differences within an organization

  • Identifying organizational structures and systems

  • Recognizing the role of Human Resources and the impact of change on an organization

  • Motivating employees through theory application

  • Developing decision making skills

  • Increasing organization communication comprehension

  • Becoming an organizational leader by managing power, conflict, and negotiation

PRE-REQUISITES NONE